Frequently Asked Questions
Find answers to common questions
How should I store my coffee beans?
To maintain freshness, store your beans in a cool, dark place in an airtight container. Avoid refrigeration or freezing as moisture can degrade the flavor.
Is your coffee ethically sourced?
Yes, we practice Farmlevel sourcing, which involves direct trade relationships with farmers to ensure fair wages and sustainable agricultural practices.
Do you offer pre-ground coffee?
We offer several grind options, including Drip, Espresso, and French Press, though we recommend ordering whole beans for the freshest flavor profile.
When was my coffee roasted?
We roast in small batches daily. Every bag features a 'Roasted On' date to ensure you are receiving the freshest coffee possible.
Can I skip or cancel my subscription?
Absolutely. You can manage your delivery frequency, swap products, or cancel your subscription at any time through your account dashboard.
Are your coffee bags recyclable?
Our current packaging is designed with high-barrier materials to preserve freshness; please check local guidelines for specialized plastic recycling near you.